Serbee

Account deletion

Delete your Serbee account and associated data

You can start account deletion inside Serbee or request help from this public page. You do not need to reinstall the app to contact us.

Last updated

Request deletion by email Read the privacy notice

Delete your account in Serbee

  1. Sign in to Serbee and open Settings.
  2. Open General, find the Account section, and select Delete account.
  3. Review what will happen to your personal data and each workspace.
  4. Choose whether to leave, transfer, or delete workspaces when those choices are available.
  5. Confirm the permanent request and verify your password.

If you cannot use the app

Email support@serbee.ai from the address registered to your Serbee account with “Account deletion request” in the subject. Include only the email address on the account and enough context to identify the request. Support will verify your identity before any destructive action.

An email begins the request and verification process; it does not by itself prove identity or complete deletion. Never send your password or a one-time code.

What deletion does

  • Revokes access to the deleted account and removes or anonymizes its personal profile information.
  • Stops active route tracking and disables public links controlled only by the deleted account when processing begins.
  • Deletes account-owned private content and device-local Serbee data according to the reviewed deletion impact.
  • Removes your membership and personal identity from shared workspace records that other authorized customers still need.
  • Deletes a solely owned workspace when you explicitly choose deletion and the workspace can be safely removed.

Workspace ownership may require action

Serbee will not silently delete another customer’s shared business records. If you own a workspace with other active members, you may need to transfer ownership or explicitly choose workspace deletion. A request can pause safely if the ownership or data boundary cannot be resolved automatically.

Limited retained information

A limited record may be retained when necessary for security, fraud prevention, accounting, dispute resolution, legal compliance, or to preserve an authorized customer’s shared business history. Retained information is restricted, is not used for advertising, and is deleted or anonymized when the applicable purpose ends.

Contact support with your request reference if you need the status of a deletion request or an explanation of a retained category that applies to your account.

Before you continue

  • Account deletion is permanent and is different from signing out or uninstalling Serbee.
  • Export any information you are entitled to keep before confirming the request.
  • Resolve active work, workspace ownership, and necessary transfers first when possible.